Why is a course still appearing/not appearing on the homepage?

If a course is still appearing on the homepage when it shouldn't, or a course is not appearing and it should, the enrollment end dates for the user will need to be adjusted.

Enrollment start/end dates are different from course start/end dates. Enrollment dates control the visibility of a course on a user's homepage.

  • A user will not see the course on their homepage until their enrollment start date, regardless of course start/end date.
  • Students will still see courses on their homepage until 14 days after their enrollment date passes.
  • Teachers will still see courses on their homepage until 90 days after their enrollment date passes.

 

If a course enrollment needs to be adjusted so that someone can see or no longer see a course on their homepage, an Echo Admin will need to do so. See this article for more information.

Echo is constantly being improved based on the feedback from users and we strive to keep our documentation up to date.  If this document doesn’t match what you are seeing in Echo, please let us know.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.