How do I manage user domain permissions?

Note: This document references views and actions that are only available to Echo Administrators

Echo is unique in that a single user can have different permissions across multiple domains. To accomplish this, permission setting are not part of the user account and instead exist as separate records associated with the users. Domain permissions are added as a second step in the user creation process.   Teachers and other staff members must be granted domain permissions in order to effectively use Echo's features.  Students and parents do not need to be granted permissions as the default permissions are sufficient to access courses they are enrolled in.



One can grant permissions from either the Domain Detail page or from the Users Detail page.   To grant a user permissions:

  1. From the Domain Detail page.
  2. Select the Permissions tab and click Grant.
  3. From the User Detail page
  4. Select the Domain Permissions tab and click Grant

Enter the user's name in the User field. Echo automatically searches the current domain. If you need to broaden your search, click the List button in the search bar to bring up a second window.

To search for a user in all domains check the Search all domains box, and then type in a name or User ID to search for. You can also search for an inactive account by unchecking the Active only check box.

  1. Open the Role drop down if you want grant permissions by role.
  2. Click Permission Details to see which permissions are granted by a selected role. We recommend user the default roles as they will meet most of your needs.  Permissions are divided according to the component for which they grant privilege.
  3. Click Save.

Cross Domain Permission

Echo Admins don’t need separate accounts in each domain one simply needs Domain Permissions set to the other domains.  This feature is also useful for Staff members who travel between schools and need access to courses they are instructing.

Begin by selecting the user you wish to grant permissions to and from the Domain Permissions tab, click Grant.  From the Select Domain screen select the domain(s) and role to assign., and click close and save.

Once you have granted the domain permission to the user you should now see the school that the user has permissions to access.



Additional articles


  • To remove permissions, check the user's box on the Permissions screen and click Revoke. To revoke multiple users' permissions at once, check all desired boxes before clicking Revoke.
  • Click Edit in a user's column to make permission changes.
  • To import permissions using a tab-delimited or comma-separated file, click Import and browse to the file on your computer.

Echo is constantly being improved based on the feedback from users and we strive to keep our documentation up to date.  If this document doesn’t match what you are seeing in Echo, please let us know.

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