Scheduled Downtime: Echo Help Desk Migration – Friday, August 1, 2025

To support a necessary migration of our database, the Echo Help Desk will be temporarily unavailable on Friday, August 1, from 5:00 PM ET to approximately 9:00 PM ET.

During this time:

• The help desk site will be offline and inaccessible.
• After the migration is complete, some article-specific URLs may change.
• The main Help Desk homepage will remain the same: help.echo-ntn.org

We appreciate your patience as we work to improve the platform. If you have any questions or need assistance, please don’t hesitate to reach out by emailing us at help@echo-ntn.org.

Thank you for your understanding!