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Off-Boarding Network Schools

Paul Curtis
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Off-boarding a school is initiated by a notification submitted to the Echo Help Center by the contract administrators. The notification will state whether the school is leaving the network entirely (full off-boarding), will no longer use Echo as an LMS with students but will continue to need staff accounts in Echo to preserve access to NTN resources (Echo off-boarding), or is continuing to use Echo as an LMS but will no longer have access to NTN resources (network off-boarding).

Full Off-boarding

  1. Add (INACTIVE) in the school(s) title
  2. Update meta data fields: Content Access = No, Coaching Access = No, Echo Licenses = 0, Membership Licenses = 0, NTN Membership Status = Inactive
  3. Revoke all user permissions in the domain
  4. Bulk update all user accounts to Inactive status.
  5. Delete accounts in Echo Help Desk associated with the school

 

Echo Off-boarding (NTN Network Status Maintained)

  1. Revoke all user permissions in the domain
  2. Bulk update all Student accounts to Inactive (preserve Staff accounts)
  3. Delete accounts in Echo Help Desk associated with the school

 

Network Off-boarding (Echo Use Maintained)

  1. Update meta data fields: Content Access = No, Coaching Access = No, Membership Licenses = 0, NTN Membership Status = Inactive
  2. Update or add domain Feature Settings to communityprofile="false"

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