Note: This document references views and actions that are only available to users designated as a Membership Manager. If you think you should have these permissions, please reach out to the Echo Help Desk at help@echo-ntn.org
Accessing the Member Management Tool
If you have been designated as a Membership Manager (typically the school leader or Echo administrator), the Member Management Tool (MMT) your contract status and allows individuals to be identified as members of New Tech Network and grants them access to the digital resources listed above.
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- - - > Access the Member Manager Tool <- - -
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Note: Users not identified as Member Managers will not be authorized to access the MMT and therefore cannot make changes for their school/district organization.
Viewing Licensing Information
In the Account Details panel on the right, information about your school's contract with NTN is displayed.
- Contract End Date
- Status of Access to NTN Content and Community (digital resources)
- Status of Access to NTN Coaching Services
- Number of Active Membership Licenses assigned to individuals
- Number of NTN Membership Licenses available to assign
Managing Network Membership
In the main panel of the Member Membership tool, a list of each staff member is provided with a series of switches that allow licenses to be allocated and for individuals to be flagged in certain roles.
- Search for a specific user
- Refresh the list using your current Echo accounts
- Filter the list by role
- Sort the list by clicking on the column headers
- Use the slider switches to adjust membership status and roles
NTN Member - Enabling this switch grants the individual access to the digital services outlined in the contract with NTN. Membership is limited by the number of NTN membership licenses purchased in the contract. Contact your NTN account manager if you need additional licenses.
NTN Member Manager - Enabling this switch give the individual access to the Membership Management tool and grants them permissions to manage membership license allotment.
NOTE: Membership can only be enabled for an account if there are remaining licenses to allocate. If all of the licenses have been allocated, the option to enable new members will be disabled. Existing membership allocations will have to be disabled in order to add new members.
Edit Existing Staff Member
To edit an existing user, click on the staff member's name.
Adding New Staff Members
The Membership Management tool also allows new staff member accounts to be added. To add a new staff member:
- Click Create User.
- Enter the school Email address. This address will be used to create their accounts in the NTN Help & Learning Center and NTN Slack Community platforms.
- Enter the First and Last Name of the new user
- Ensure the user is Active. Users listed as inactive will revoke any licenses granted to the user and hide them from the all accounts list view.
- Toggle the User Settings as desired.
- Click Create User.
After inputing the email, if the user already exists in another domain, you will be prompted if you would like to add this user to your domain as well. The MMT will automatically fill in the Name and user ID fields from the previously existing user and you can proceed to step 4.
Users can now be assigned to multiple schools/district organizations by adding users with the same email. This will allow specific users to be able to manage licenses in multiple organizations from one account. As long as a user has a license allocated from at least one organization, then they will be authorized to access the full NTN Help Center Resources and have an account in NTN Community Slack.
Echo is constantly being improved based on the feedback from users and we strive to keep our documentation up to date. If this document doesn’t match what you are seeing in Echo, please let us know.
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