Mark Stolan
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Recent activity by Mark Stolan-
Increased Echo Observer Password Strength Enforcement Coming Oct 19, 2026
We are in the process of updating password security requirements for observer accounts in Echo. As part of this change, observer passwords will be checked against known compromised passwords and s...
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Increased Password Strength Enforcement is now Live!
New Tech Network is in the process of updating password security requirements for administrator and teacher accounts in Echo for the 2026-2027 school year.As of August 17, 2026, all Echo Administra...
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Increased Echo Admin and Teacher Password Strength Enforcement Coming in August!
New Tech Network is in the process of updating password security requirements for administrator and teacher accounts in Echo for the 2026-2027 school year.You may have noticed that as of July 20th,...
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NTN 2025 December Holiday Support Schedule and 2026 Holiday Calendar
I hope this announcement finds you all well as we approach the end of 2025. We wanted to be proactive and inform you all that the Echo Support Desk will be closed for the following days in Decembe...
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Performance Incident 10/20/2025
The Echo Help Desk is aware of an ongoing issue with our hosting provider (AWS) that may cause users to experience latency and error messages while interacting with the system. We are actively coll...
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How do I sign into Echo?
Signing in to Echo is simple, whether you are a Teacher, Student, or Parent. Your Echo experience is customized for your role and ensures you have access to the right tools and conte...
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How do Base and Derivative Courses work?
Base Courses allow you to manage multiple courses while working only in one. Explore this document using the links below: What are Base and derivative courses? How do I create Ba...
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How do I manage domain settings?
Note: This document references views and actions that are only available to Echo Administrators Echo Administrators have many configuration settings to customize the domain. The pre-c...
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How do I search for NTN Community Content?
Note: The Content App and My Library feature are only available to schools that have NTN Content & Community licensing included in their contract with New Tech Network. Contact your school lead...
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How do I access the Echo training courses?
You can access self-paced courses for teachers and Echo Administrators on New Tech Network's virtual training site. Each participant is provided a personalized certificate upon successful compl...