How do I undelete users, enrollments, and courses

Note: This document references views and actions that are only available to Echo Administrators

Echo Administrators have the ability to undelete, users, enrollments, and courses.  When undeleting users and courses one must also restore the enrollments. This is a two step process.  

 

Restore User

Select the User tool, from the left menu, and select Restore.

Select the user(s) to be undeleted by checking the box next to the users name, and click Restore.

Restore Enrollments

Select the user recently restored, select Enrollment tab, and click Restore.

Select the enrollment(s) to restore, and then click Restore.

Restore Course

From the Course tool select Restore.

Select the courses to be restored and click Restore

Restore Course Enrollments

Select the restored course and click on Enrollments.

Select the enrollments and click Restore.

Echo is constantly being improved based on the feedback from users and we strive to keep our documentation up to date.  If this document doesn’t match what you are seeing in Echo, please let us know.

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